Welcome to eliteglow.africa, operated by ELITEGLOW – GHANA. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. Use of the website
By accessing our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian. You agree to use the site only for lawful purposes and not for any fraudulent or unauthorized activity.

2. Product information
We strive to provide accurate descriptions, images, and pricing for all our Party Essentials & Tableware, Gift & Favor Packaging, and Event Decor & Ambience products. However, ELITEGLOW does not guarantee that all product descriptions or content on the website are accurate, complete, or current. We reserve the right to correct errors, update product details, and modify or discontinue products without prior notice.

3. Orders & payment

  • All orders are subject to availability and acceptance.
  • Prices are listed in Ghanaian Cedis (GHS) and include applicable taxes unless stated otherwise.
  • Payment must be made at the time of ordering through our secure payment gateways.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & delivery
We offer delivery across Ghana and selected international locations. Delivery timelines may vary based on your location and product availability. Please refer to our Shipping Policy for full details.

5. Returns & refunds
Customer satisfaction is important to us. If you’re not happy with your order, you may be eligible for a return or exchange under our Return Policy. Items must be returned unused, in original packaging, and within the specified time frame.

6. Intellectual property
All content on this website, including logos, graphics, images, and text, is the property of ELITEGLOW and is protected by copyright and intellectual property laws. You may not use, copy, reproduce, or distribute any content without our written permission.

7. Limitation of liability
ELITEGLOW shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. All products are used at the customer’s own risk.

8. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Changes to terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the site constitutes your agreement to the new terms.

10. Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising will be resolved in the courts of Ghana.

11. Contact us
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@eliteglow.africa